The WG8 terms and conditions explain who may hold an account in Bangladesh, how bonuses, deposits and withdrawals are handled, which content belongs to us and how to raise a question with [email protected]. Opening an account confirms you are 18 or older and that gambling is allowed where you are.
TERMS IN FULL
What These Terms Cover and Why
WG8 (WG8) is a gambling brand built for Bangladesh, and these terms set out the deal between us: what we provide, what we expect from you, and how we handle money, offers and disputes. Opening an account confirms you are at least 18 years old, are not barred from gambling where you live, and will use the site only where it is allowed under applicable local law.
One account per person, true identity details, and funds that belong to you. Those three rules matter more than any other. Your balance moves through bKash, Nagad and Rocket, and deposits normally land within 5 minutes.
Every offer we publish carries its own conditions: a 100% first deposit bonus, a 50% reload bonus and 5% cashback all require 25 times wagering before bonus winnings can be withdrawn, and the activity page that names the offer overrides any general summary. Text, logos, game artwork and code on this site belong to WG8 or our licensors.
Third-party studio names such as Pragmatic Play and Evolution stay the property of their owners, and you may not scrape, copy or resell any of that material. We can amend these terms when products, laws or payment routes change, and the version live on this page is the one that applies. Being in Barishal or anywhere else in Bangladesh does not change that.
Raise a concern with [email protected] early, before a small question turns into a dispute.
- Who can hold an account
- You must be 18 or older, run one account in your own name, and keep your identity details accurate. Duplicate or shared accounts can be closed and any linked balance reviewed.
- Offers and wagering
- Each promotion carries its own conditions, including 25 times wagering on bonus funds. Read the activity page before you opt in, because joining an offer accepts those terms as written.
- Conduct inside games
- Play fair. Bots, collusion, multi-accounting or exploiting a software fault breaks these terms, and we may void affected bets, withhold linked winnings and close the account.
- Changes and complaints
- We update these terms when products or rules change and post the current version on this page. Send a complaint to [email protected] first so our team can review the record.
ASK THE DESK
Where to Send a Terms Query
A question about these terms should never sit unanswered in your head. Email [email protected] with your account number and a short description of what happened, and our team replies with the clause we applied and what you can do next. Prefer a form? The /contact/ page reaches the same desk.
Keep the thread: if you later dispute a bonus, a voided bet or an identity check, that written record is the quickest way for us to trace your account.
Email the policy desk
Write to [email protected] and include your registered mobile number, the date of the transaction and any reference you were given, so we locate the record without asking twice.
Use the contact form
The /contact/ form lands with the same team and keeps everything in one thread. Use it when you need to attach a screenshot of a bonus page or a deposit confirmation.
Account and terms help
For identity checks, account closure or a correction to your details, ask before you request a payout. Changes made mid-review can hold up the 4 hour processing window.
DATA AND SAFETY
How WG8 Handles Your Information
We keep the records these terms depend on: your registration details, identity documents, deposit and withdrawal history, and the offer you accepted on the day. Account access runs on a password plus a one-time code sent to your registered mobile, and staff who review accounts work from a log that records every view. Want a copy of your data, a correction, or the account closed?
Write to [email protected] and we confirm in writing what we hold and what we changed.
- What we store
- Your name, date of birth, mobile number, verified payment wallet and bet history. We hold these because identity checks, bonus disputes and payout verification all depend on them.
- Cookies on the site
- Session cookies keep you signed in and remember your language choice. Analytics cookies show us which lobby pages stall on mobile data. Blocking them in your browser will stop login working.
- Keeping your account safe
- One-time codes go only to your registered mobile, and we never ask for that code by email or over the phone. Change your password the moment a device goes missing.
- Retention and requests
- Closed accounts keep identity and transaction records for the period our licence requires. Ask [email protected] for a copy or a correction and we confirm exactly what we hold.
BEFORE YOU JOIN
Questions About Our Terms
Most of what players ask us about these terms comes down to eligibility, bonuses and payout timing, so we have answered the common ones below in the same plain wording we use in the policy itself. If your situation is not covered here, send the details to [email protected] and quote the section you are reading.
Do I have to be 18 to open a WG8 account?
Yes. You must be 18 or older and legally allowed to gamble where you are, so anyone outside that condition should not register. Accounts found underage are closed and the balance reviewed.
Can I hold more than one account?
No. One account per person, in your own name and linked to your own bKash, Nagad or Rocket wallet. Duplicate accounts are merged or closed and bonus funds tied to them are removed.
Why is 25 times wagering attached to bonuses?
Bonus money must be played through 25 times before it becomes withdrawable, which keeps offers tied to real play rather than instant cash-out. Each activity page shows how a specific offer counts.
How long does a withdrawal take after I request it?
Requests are processed within 4 hours once your account is verified.
Who owns the artwork and logos on the site?
WG8 and its licensors own the site text, code, logos and game artwork. Studio names such as Pragmatic Play and Evolution remain their owners' property, and you may not copy or resell any of it.
How do I close my account or correct my details?
Email [email protected] or use /contact/ and say what you want changed. We confirm in writing, and any remaining balance is settled to your verified wallet before the account closes.